Frequenlty Asked Questions

Setting up your account takes just a few minutes. Sign up with your name and email address, verify your identity, and make an initial deposit of . Once your account is active, you’ll have full access to the trading dashboard, live market data and automated trading tools to help you make informed decisions from your first trade.

We use bank-grade TLS encryption, two-factor authentication (2FA), and cold storage for digital assets. All payments are processed by vetted partners, and personal data is handled in line with strict privacy standards and applicable data protection laws. Your security is our top priority — from sign-up to withdrawal.

You can submit a withdrawal request at any time via your account dashboard. Withdrawals are processed within 1 to 3 working days, depending on your payment method. We do not charge hidden fees. All fees and processing times are shown before you confirm your withdrawal.

Start with the minimum deposit and explore every feature at your own pace. The platform is designed to be intuitive and secure, with clear navigation, educational resources, and 24/7 support to help you every step of the way. After trying it out, you can switch to live trading whenever you feel ready — the choice is yours.

No previous experience required. Our platform provides guided onboarding, step-by-step tutorials and AI-powered tools to make every stage easier. Whether you’re new to trading or already experienced, you can learn, practise and trade at your own pace. If you need help, our support team is available 24/7 via live chat and email.